Privacy Policy
Welcome to the Privacy Policy of TIJ Express Warehouse, operated by TIJ Express at https://warehouse.tijexpress.com. This policy explains how we collect, use, disclose, and protect your personal information when you use our warehouse management and logistics services. By accessing or using our website and services, you agree to the practices described herein. Last updated: March 15, 2025.
Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, company name, phone number, and shipping or billing details when you register an account, request a quote, or contact our support team. We may also collect technical data, including IP address, browser type, operating system, and pages visited, via cookies and similar tracking technologies to improve site functionality and user experience.
How We Use Your Information
We use your information to: (1) provide, operate, and maintain our warehouse and logistics services; (2) process transactions and fulfill orders; (3) respond to inquiries and provide customer support; (4) send administrative communications, service updates, and security alerts; (5) improve our website, tools, and user experience; and (6) comply with legal obligations and enforce our Terms & Conditions.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, or delivering logistics services — only to the extent necessary and under strict confidentiality agreements. We may also disclose information if required by law, to protect our rights or safety, or in connection with a corporate transaction such as a merger or acquisition.
Data Security
We implement industry-standard security measures, including encryption (SSL/TLS), secure access controls, and regular security assessments, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may: (1) access, correct, or update your personal information by logging into your account or contacting us at support@warehouse.tijexpress.com; (2) unsubscribe from marketing emails using the link in each message; (3) request deletion of your data, subject to legal and operational constraints; and (4) withdraw consent where applicable. We will respond to verified requests within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance performance, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.
Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.
International Data Transfers
As TIJ Express operates globally, your information may be transferred to and processed in countries outside your residence, including jurisdictions with different data protection laws. We ensure appropriate safeguards, such as standard contractual clauses, are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at support@warehouse.tijexpress.com or write to us at TIJ Express Warehouse, Attn: Privacy Team, 123 Logistics Avenue, Singapore 123456. You may also visit our Contact Us page for additional support options.
For more information about our practices, please review our Terms & Conditions and Disclaimer. Our About Us page provides further details about TIJ Express and our commitment to data responsibility.